Frequently Asked Questions

If you're new to Forum Health Knoxville, welcome! We invite you to book a complimentary discovery call to see how we can help you reach your health goals by clicking here.
 
Our hours are Monday-Thursday 8:00 AM—4:00 PM (Closed Friday-Sunday)

Payment and balances for all services is required at the time of service. We accept all major credit cards, and personal checks.

Most procedures and preventative/wellness services are elective treatments and are not covered by traditional insurance plans. In addition, our testing is often extensive, far outside what the traditional insurance carrier will cover. We will provide you with a receipt/invoice. We are not affiliated with Medicare or Medicaid in any way.
In order to avoid a cancellation fee, please notify our office by phone or patient portal 24 hours prior to your scheduled appointment. No shows will be billed for appointment time.

Forum Health Knoxville is a fully virtual practice serving Knoxville, Knox County, and the surrounding Tennessee communities including Powell, Rockford, Kingsley Station, and Aldenwood Park. While we don't have a physical office you'll visit in person, our providers deliver care entirely through secure telehealth, so you can attend appointments from anywhere in the area. Through Forum Health's nationwide network, we're also able to connect you with expert providers across the country.

Yes! We offer flexible financing through Affirm, allowing you to split your treatment costs into easy monthly payments—often with 0% APR. Applying is quick, won’t affect your credit score, and you’ll see exactly what you’ll owe before committing. Prequalify today!